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^[1] Call us

03 456 100 101

Monday to Friday

8am to 9pm

Weekends

9am to 5pm

For our joint protection, telephone calls may be monitored and/or recorded. On public holidays opening hours may vary.

This site is intended for residents of the United Kingdom only.
first direct is a division of HSBC UK Bank plc. © HSBC Group 2018. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.

^[2] 15% Discount

This discount is for new home insurance customers only and one discount is available per insured property. The offer is subject to minimum premiums and does not apply to our additional covers Home Emergency cover & Legal Services. first direct can remove this offer at any time without any prior notice.

^[3] Alternative accommodation in case you cannot live in your home following an insured event

If your home is damaged by any cause covered under the buildings section 1-10 of your policy and cannot be lived in we will pay up to; �80,000 where you have blanket Buildings cover, or 20% of the Buildings sum insured you select and that is shown on your schedule, or �10,000 where you have contents cover.

^[4] Getting a local tradesperson to you within 2 hrs to secure your home.

This service is for homes which are unsecure or unsafe as a result of damage.

Terms and conditions apply

Please review the�first direct Home Insurance policy booklet�(PDF, 287kb) for full details of our Terms and Conditions (including exclusions) and our�Summary of limits and excesses�(PDF, 32kb).